Your privacy is our priority: A transparent approach to protecting your data

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Last updated : 2023-04-20

Introduction :

Cloudswood Technology Services (hereafter referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal data. This privacy policy aims to inform you of how we collect, use, and disclose your personal data in accordance with the General Data Protection Regulation (GDPR).

Definitions :

• Personal Data - any information that directly or indirectly identifies an individual.
• Data Controller - the entity that determines the purposes and means of processing personal data.
• Data Processor - the entity that processes personal data on behalf of the Data Controller.

Data Controller Information :

Cloudswood Technology Services is the Data Controller for the personal data we collect and process. Our contact information is:

Cloudswood Technology Services
9 Rawson Rd, Bradford BD1 3SH, United Kingdom
Phone: +44 731 117 2104
Email: [email protected]
Website: www.cloudswood.uk

Personal Data We Collect :

We collect personal data from our clients and website visitors. The types of personal data we collect include:

• Name and contact information (e.g., email address, phone number, postal address)
• Professional information (e.g., job title, company name)
• Financial information (e.g., billing information)
• Website usage data (e.g., IP address, browser type, website pages visited)

We only collect personal data that is necessary for the purposes outlined in this policy.

How We Use Your Personal Data :

We use your personal data for the following purposes:

• To provide you with services that you have requested or purchased from us.
• To communicate with you about your account or our services.
• To improve our services and website.
• To process payments and billing.
• To comply with legal and regulatory requirements.

We only process your personal data if we have a lawful basis for doing so. The lawful bases we rely on are:

• Performance of a contract with you.
• Legitimate interests, such as providing and improving our services.
• Compliance with legal obligations.

Disclosure of Personal Data :

We may share your personal data with third-party service providers who help us provide our services, such as hosting providers and payment processors. We only share personal data with third parties who have agreed to comply with data protection laws and who have appropriate security measures in place.

We may also disclose personal data to comply with legal obligations, to protect our rights or property, or to prevent fraud or illegal activity.

International Data Transfers :

We may transfer your personal data to countries outside the European Economic Area (EEA) that have different data protection laws. We ensure that such transfers are lawful and that adequate safeguards are in place, such as standard contractual clauses.

Your Data Protection Rights :

You have the following rights with respect to your personal data:

• The right to access and obtain a copy of your personal data.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request erasure of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• The right to object to the processing of your personal data.
• The right to restrict processing of your personal data in certain circumstances, such as when the accuracy of the data is being contested.
• The right to data portability, which allows you to receive your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact information provided above.

Data Retention :

We retain personal data for as long as necessary to provide our services and to comply with legal and regulatory requirements. We may also retain personal data to resolve disputes, enforce our agreements, and protect our rights and property.

Changes to this Privacy Policy :

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy.